Plus Features

The Plus tier gives your team the tools to create personalized tours and track their performance—without spending hours assembling content. You will work with guided workflows, organized assets, and basic analytics that help you understand what resonates with your audience.

This article explains what Plus includes, how it builds on Core capabilities, and when you might consider upgrading to Pro for unlimited customization.

What’s Included in Plus

Plus provides everything you need to create professional tours efficiently:

• Everything from Core tier – your TrueTour and centralized Asset Library
• One custom tour per user – each team member can create and personalize one tour at a time
• Guided Builder workflows – step-by-step processes for common scenarios like RFP responses, site inspection follow-ups, and email signature tours
• Digital asset management enhancements – tag assets, create collections, and track what you’ve shared
• Basic analytics – see which assets get the most engagement and when prospects open your tours
• Contact management with timeline – track which tours you’ve sent to each contact and see their engagement history
• Digital business card – display your contact information on every tour you create

How Plus Workflows Help Your Team

Instead of starting from a blank canvas, Plus guides you through proven workflows designed for hospitality sales and marketing scenarios. This helps your team create consistent, on-brand tours in minutes rather than hours.

Common Scenarios Plus Supports

• RFP responses – quickly assemble relevant venue spaces, capacity details, and amenity highlights tailored to specific requests
• Site inspection follow-ups – create custom tours that remind prospects of exactly what they saw during their visit
• Email signature tours – build compact, evergreen tours that showcase your property’s best features in every email you send
• Targeted marketing campaigns – assemble content focused on specific audiences like wedding planners, corporate meeting buyers, or leisure travelers

Step-by-Step Guidance in Builder

When you create a tour in Plus, the Builder walks you through four clear steps:

1. Select assets – choose photos, videos, floor plans, and other content from your organized Asset Library
2. Customize – reorder content, add contextual links, and include messaging that connects directly to your prospect’s needs
3. Add details – name your tour, add a description, and configure any final settings
4. Share – send via email, copy a link, or add to your email signature—whatever method fits your workflow

Each step includes auto-save, so you can start a tour, pause your work, and return later without losing progress.

Digital Asset Management and Organization

Plus gives you more control over how your content is organized and shared:

• Tag and categorize assets – label your photos and videos with searchable tags so your team can find the right content in seconds
• Create smart collections – group related assets (like all ballroom photos or all outdoor venue shots) for faster tour building
• Track what you’ve shared – see which assets have been distributed, when they were last shared, and where they’re being used
• Share individual assets – send a single photo or floor plan directly to a prospect without creating an entire tour

Analytics and Insights

Plus includes basic analytics that help you understand engagement patterns and refine your approach:

• Asset performance – identify which photos and videos receive the most views and engagement
• Tour engagement tracking – see when prospects open your tours and which content they spend time exploring
• Contact timeline – review your complete interaction history with each prospect, including which tours you’ve sent and whether they’ve viewed them. 

These insights help you follow up at the right time with the right messaging, and understand which content works best for different audience types.

Contact Management and Relationship Tracking

Plus keeps your prospect relationships organized:

• Unlimited contact storage – add as many prospects, planners, and buyers as you need
• Tour activity per contact – see every tour you’ve sent to each person, whether they’ve opened it, and when they last engaged
• Engagement timeline – review your relationship history chronologically to identify follow-up opportunities
• Notification preferences – get alerts when prospects engage with your content so you can respond while your property is top of mind

When to Consider Upgrading to Pro

Plus works well for teams with straightforward tour creation needs. Pro becomes valuable when you need:

• Unlimited custom tours – create as many tours as your team needs without the one-per-user limit
• Advanced customization – add voice memos, additional interactive elements, and more sophisticated personalization options
• Advanced analytics – access tour-level and channel-level performance insights that reveal deeper engagement patterns
• Marketing workflows – unlock additional guided workflows designed specifically for marketing campaigns and multi-channel distribution

Pro is ideal for properties with active sales and marketing teams who create frequent, varied tours for different audience segments and need detailed performance tracking across all their outreach efforts.

Getting Started with Plus

To start using Plus features:

5. Log in to your Visiting Media platform account
6. Organize your Asset Library by adding tags and creating collections
7. Navigate to Builder and select a workflow that matches your current need
8. Follow the guided steps to create your first custom tour
9. Check your analytics after sharing to see what’s resonating with your audience

The platform provides in-app guidance throughout the process, so you can start creating professional tours immediately without extensive training.

Need additional help? Contact our support team and we’ll be happy to assist you.