Sofitel Integration Guide

Enhance your Sofitel brand website with immersive virtual tours that give guests a realistic preview of your rooms and suites before they book. This guide shows you how to add virtual tours to your Rooms page using the Visiting Media platform.

Why Add Virtual Tours to Your Sofitel Website

Virtual tours on your Sofitel website help guests make confident booking decisions:

• Showcase luxury and detail: Let guests experience the elegance and sophistication of your rooms and suites through immersive 3D views
• Drive direct bookings: When guests can visualize their stay, they're more likely to book directly through your website
• Reduce booking hesitation: Clear, realistic previews answer questions before guests even ask, moving them faster toward reservation
• Encourage room upgrades: Stunning suite tours inspire guests to book premium accommodations they might otherwise overlook

Value drivers: Room bookings, room upsells, group bookings

What Content Works Best

Choose immersive assets that showcase the distinctive character of each room category:

For standard rooms and views:

• 360° Photos – Provide realistic, detailed views that capture room layout and ambiance

For suites and premium accommodations:

• Enhanced 3D Models – Let guests walk through the space virtually and explore every detail

These formats help guests visualize their stay and feel confident in their booking choice.

How to Add Virtual Tours to Your Rooms Page

Step 1: Select Your Assets

1. Log into your Visiting Media platform account
2. Navigate to your Asset Library
3. Choose one immersive asset per room type or suite category listed on your website
4. Match your asset selection to your website's room categories for consistency

Pro tip: Create a simple worksheet listing each room category and its corresponding virtual tour link to stay organized during submission.

Step 2: Submit to Your E-Commerce Manager

Once you've gathered all your links:

1. Email your property's E-Commerce Manager with your request
2. Include your completed list of room categories and their corresponding virtual tour links
3. Request that links be placed in the Accor Virtual Tour Field using the stylized virtual tour icon
4. Specify that you'd like the tours to display in a popup modal for the best user experience

Your E-Commerce Manager will handle the technical integration from there.

Integration Best Practices

For the best user experience on your Sofitel website:

• Use popup modals whenever possible to keep visitors on your website and ensure faster load times
• Avoid opening tours in new tabs or embedding them directly on the page, as these methods can slow load times and disrupt the booking flow
• Use consistent call-to-action language like "Take a Virtual Tour" or "Explore This Room" to clearly indicate interactivity
• Match assets to room categories so guests see exactly what they're considering booking

Ensure Tours Load Smoothly

Virtual tours work best when your website is configured to allow content from approved domains. Share this domain allowlist with your IT team to prevent tours from being blocked:

Key domain to include:

• https://visitme.co (required for most tour links)

This helps ensure tours load quickly and display as intended without being blocked by network filters.

For the complete list of recommended domains, visit our domain allowlist article.

Need additional help? Contact our support team and we'll be happy to assist you.